Company Policies and Procedures

At Amega Ranges/ Amega Mounts, we believe that understanding what our customers want for products, services and information is an important part of building an interesting and useful online environment. We've designed our site with this belief in mind, and we've created this privacy statement so that you have easy access to information about our privacy practices.

♦ About our privacy practices:

  • Amega Ranges focuses on providing quality goods and excellent customer service. At AmegaMounts/Ranges.com, our goal is not only to carry on this tradition, but also to provide an experience that is unique to the dynamic capabilities of the World Wide Web.
♦ Information you provide us:
  • In one area of AmegaRanges.com, we ask you to provide information by filling out and submitting an online form. Following is the information we request, arranged by site location, and details on how we use this information.
♦ Checkout:
  • We ask for your name, address and contact information so we can send you your order details, and so we can contact you if we have a question about your order.
  • We ask for credit card information so we can fulfill your order, and so we can provide this information to the company or companies who process your credit card payment.
  • We do not share any information with third parties, except in the case of contact or order information needed to fulfill your order.
  • We do not share or sell email addresses.
♦ Information we do not collect:
  • When you visit our site, we do not collect your name, email address or any other personal information unless you provide it to us.
♦ How we use email:
  • After you place an order on our site, you will receive an email confirmation. If you have ordered a mount, you will receive shipping confirmation from the USPS.
♦ Information we do not share with others:
  • Amega Ranges/ Amega Mounts does not share, sell or trade email addresses, information collected or specific details about you or your household.
  • We do not contribute to or participate in shared or cooperative databases, which give other companies access to your personal information.
  • We do not release credit card or financial information for use by other companies.
  • For both privacy and security purposes, all transactional information communicated between customers and our Web site is transmitted in an encrypted format.

Safe, Secure Orders at AmegaMounts.com

Amega Mounts understands your concerns about online security. Because we share your concerns we offer a Secure Order Guarantee that gives you 100% protection for your credit card transactions at AmegaMounts/Ranges.com. The result is a Web site that offers you the high level of service, convenience and trustworthiness our customers have come to expect from us. Secure Order Guarantee

  • We guarantee that your credit card information will be safe when you place an order at AmegaMounts/Ranges.com.
  • Our Secure Order Guarantee means that you'll never have to pay any money related to unauthorized charges to your credit card account, if those charges result from a transaction at AmegaRanges.com.
  • Bottom line: You're always protected when you shop our site.
  • Here's how the guarantee works: If you're ever a victim of credit card fraud, the Fair Credit Act specifies that your credit card company can hold you liable for no more than $50 in fraudulent charges to your account. For this protection, you must promptly notify your credit card company of any fraudulent charges and follow the procedures for doing so as outlined in your credit card agreement.
  • We accept VISA, MasterCard and Discover.

Your credit card is safe at AmegaMounts.com – GUARANTEED!

accepted credit cards

UNDER CURRENT U.S. COMMERCE DEPT. REGULATIONS, we cannot ship our products to any foreign country or territory.

 

PREPAID ORDERS ARE SHIPPED FREE OF CHARGE

 

Most orders are shipped by U.S. Mail, with a tracking number and take 3-5 days for delivery, depending on the destination address.   No signature is required to accept the packages.

If you have not received our order in a week, click here to use our Contact US form and we will check on it and email the tracking number to you.

Mounts shipped to Dealers may be shipped by U.S. Priority Mail or FedEx Ground, depending on the size of the order.

PRODUCT RETURN POLICY

All products may be returned within 60 days of purchase for a full refund provided;

  • You email or call notifying us of intent to return for refund.
  • The product has not been modified or damaged, and is as new condition.
  • All of the parts and paperwork are returned.
  • After 60 days, refunds are subject to a 25% restocking fee.
  •  

    Returns for defects of material or workmanship may be replaced or refunded provided;

  • You email or call notifying us of intent to return the product.
  • The product is returned with all of the parts for inspection.
  • The inspection reveals that the product was not modified or installed incorrectly.
  • We stand behind our product a full 100% ! If you feel our product is defective, or not what you expected, we want to make it right ! It is our mission to make sure our products meet the high quality of standards that Amega Mounts (by Amega Ranges, Inc.) strives for. Give us a call or shoot us an email and tell us what is going on.

    Dealer pricing is based on the qualification of the buyer as a legitimate business of sales/resales of firearm accessories. No FFL is required, but a business license with a legitimate sales tax certificate number issued by a State must be submitted by email or regular mail. Dealer/Distributor discounts are calculated by volume. The more you buy, the better your discount.

     

    However, you may NOT resell to a retail customer at less than MSRP without our prior approval, or you risk losing any dealer discounts.

     

    Once we have you business information, we will send you a dealer price sheet.

     

    If you are a Texas business, we need a copy of your Texas Sales Tax Exemption form.

     

    Amega Ranges, Inc.

    6355 Stinson St. Suite 202

    Plano, Texas 75093